AI Digital Account Manager - Sales Closer - Remote

Overview

The AI Digital Account Manager at Salescloser.ai focuses on enhancing sales team efficiency through AI-driven automation, providing technical insights during sales calls, and ensuring quality assurance of sales solutions.

In Short

• Join sales calls to provide technical expertise and support.
• Conduct quality assurance testing of chat agents and sales solutions.
• Customize chat agent behavior for specific customer needs.
• Train sales teams on effective use of developed chat agents.
• Engage with clients to address technical questions and present solutions.
• Collect feedback to improve sales technologies continuously.
• Create comprehensive documentation for chat agents.
• Work independently and collaboratively in a fast-paced environment.
• Participate in ongoing education and training.
• Provide your own workstation and reliable internet connection.

Requirements

• Bachelor’s Degree in a relevant field or equivalent experience.
• Strong communication skills in English.
• Experience in QA testing and troubleshooting.
• Familiarity with customer service automation.
• Problem-solving mindset with a focus on continuous improvement.
• Organizational skills and time management capabilities.
• Fluency in English; knowledge of a second language is an asset.
• Ability to work under standard business hours based on Pacific Time Zone.
• Prepared for background verification during onboarding.

Benefits

• Fully remote position allowing work from anywhere.
• Dynamic work environment with strong leadership.
• Comprehensive training and performance reviews.
• Competitive compensation based on experience.
• Referral programs with incentives and bonuses.
• Product discounts for personal business use.
• Diverse and multicultural workforce.
• Growth opportunities for personal development.
• Access to education credits program.
• Part of a high-growth SaaS technology company.