Director of IT Operations & Enterprise Systems - Remote

Overview

As the Director of IT Operations & Enterprise Systems, you will lead and scale the global IT function, ensuring operational excellence and system performance to support a high-growth business.

In Short

• Drive the vision and roadmap for global IT operations.
• Lead the design and integration of enterprise systems.
• Own service availability and system reliability.
• Implement data privacy and compliance standards.
• Oversee vendor relationships and procurement.
• Establish ITSM practices and workflows.
• Build a user-first service culture.
• Hire and develop a high-performing IT team.

Requirements

• 10+ years in IT operations or enterprise applications management.
• 8+ years in leadership roles.
• Experience in high-growth environments.
• Expertise in ERP, HRIS, and CRM systems.
• Experience with endpoint and device management.
• Understanding of application architecture and IT governance.
• Strong leadership and communication skills.
• Track record of building high-performing teams.

Benefits

• Flexible time off policy and company-wide holidays.
• Health insurance options including medical, dental, and vision.
• Work from home support with allowances.
• Care benefits including wellness and childcare allowances.
• Retirement plans with employer match.
• Parental leave with a gradual return to work.