Senior Account Manager - Remote

Overview

The Senior Account Manager will oversee client relationships and ensure the smooth execution of campaigns, acting as a central resource for collaboration and client satisfaction.

In Short

• Lead day-to-day operations of campaign delivery.
• Manage and mentor team members.
• Ensure financial accountability and budget optimization.
• Identify and implement process improvements.
• Provide consultative support to clients.
• Develop and deepen client relationships.
• Collaborate on campaign reporting and media strategies.
• Present work to clients effectively.
• Handle client disputes and escalations.

Requirements

• 6+ years of agency or brand experience.
• Proven track record in program delivery and account growth.
• Experience in team management and development.
• Strong organizational and interpersonal skills.
• Ability to thrive in a collaborative environment.
• Curious self-starter with a problem-solving mindset.
• Solid understanding of the creator economy and social media.
• Fluency in German (verbal and written) is required.

Benefits

• 25 days of PTO + winter break.
• Monthly phone/internet reimbursement.
• Home office allowance for new joiners.
• Volunteer days.
• Social programs.