Manager, Client Services - Remote

Overview

The Manager, Client Services at Whalar is responsible for overseeing the creative output and execution of campaigns, ensuring client satisfaction and operational excellence.

In Short

• Manage day-to-day operations of campaign delivery.
• Lead calls with creators and clients.
• Handle communications for multiple campaigns.
• Project manage several campaigns simultaneously.
• Mentor and develop team members.
• Execute earned creator marketing initiatives.
• Build strong relationships with clients and creators.
• Demonstrate attention to detail and reliability.
• Thrive in a collaborative environment.
• Continuously learn about industry innovations.

Requirements

• 2-4 years of agency or brand experience.
• Strong communication and organizational skills.
• Experience in social media advertising.
• Ability to multi-task effectively.
• Resourcefulness and problem-solving mindset.
• Outgoing nature and strong social skills.
• Detail-oriented approach to work.
• Curiosity and desire to learn.
• Multiple languages is a plus.

Benefits

• Medical, Dental, Vision coverage.
• 25 days of PTO plus Sick days.
• Retirement planning with employer match.
• Monthly phone/internet reimbursement.
• Professional development stipend.
• Home office allowance for new joiners.
• Up to 16 weeks of paid parental leave.
• Volunteer days.
• Identity theft protection and legal assistance.
• Company paid life and disability insurance.