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Client Services Manager - Remote

Posted Yesterday
All others
Full Time
USA
$105,000 - $130,000/year

Overview

The Client Services Manager will serve as the technical subject matter expert for PayNearMe’s solutions, supporting Sales, Account Management, and Merchant Support in the onboarding of merchants. This role involves leading technical integrations, configuring solutions, and providing ongoing technical support to ensure merchant success.

In Short

  • Serve as the technical lead for onboarding new merchants.
  • Conduct data integration, platform configuration, and business process mapping.
  • Work closely with Product Management to influence solution design.
  • Provide technical support to existing merchants.
  • Develop code and build reusable tasks for engineering work.
  • Collaborate with cross-functional teams to resolve escalations.

Requirements

  • 3-5 years of experience implementing or supporting API-based solutions.
  • Experience with web and mobile integrations; familiarity with HTML, XML, JSON, and JavaScript.
  • Proven ability to map and transform client data.
  • Bachelor’s degree in Computer Science, Engineering, or related field.
  • Excellent communication skills.
  • Strong problem-solving mindset.

Benefits

  • Base salary per year (paid semi-monthly).
  • Fast-paced and professional work culture.
  • Stock options with standard startup vesting.
  • $50 monthly communication expense stipend.
  • $250 stipend for WFH setup.
  • Reimbursement for peripheral equipment.
  • Premium medical benefits including vision and dental.
  • Company-sponsored life and disability insurance.
  • Flexible Time Off.
  • 13 scheduled holidays.
PayNearMe logo

PayNearMe

PayNearMe is a technology company that specializes in enhancing the customer payment experience for businesses. Their platform simplifies the acceptance, disbursement, and management of payments, aiming to lower costs and increase efficiency. With a focus on future-proofing payment solutions, PayNearMe offers a comprehensive range of payment types and channels through a single integration. Headquartered in Silicon Valley, the company has over 200 employees and processes more than $30 billion in payments annually. PayNearMe is committed to solving complex payment challenges for its clients while fostering a diverse and inclusive workplace.

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