Engagement Onboarding Specialist - Remote

Overview

As an Engagement Onboarding Specialist at Wellhub, you will play a crucial role in ensuring the successful launch and initial engagement of new clients, acting as a Project Management Officer during the onboarding phase.

In Short

• Act as a PMO for new clients during the onboarding period.
• Oversee pre-launch requirements and dependencies.
• Develop and execute communication and engagement plans.
• Create tailored strategies to drive employee engagement.
• Establish plans to mitigate potential challenges during launch.
• Collaborate with HR and internal communication teams.
• Monitor KPIs during onboarding to track progress.
• Ensure a seamless handover to the Customer Success team.
• Map HR’s Wellness strategies to onboarding communication.
• Inspire and empower others by promoting wellbeing.

Requirements

• Proven experience in project management or client onboarding.
• Experience in developing communication and engagement plans.
• Strong project management skills.
• Excellent communication and interpersonal skills.
• Analytical mindset for monitoring data.
• Proactive and solution-oriented approach.
• Ability to thrive in dynamic environments.
• Advanced English proficiency.
• Results-focused with a scalable solutions mindset.
• Strong relationship-building skills.

Benefits

• Health, dental, and life insurance.
• Flexible work options: hybrid and full remote.
• Flexible schedule based on personal needs.
• Access to wellness programs and resources.
• Paid time off including vacation and birthday leave.
• 100% paid parental leave for new parents.
• Opportunities for personal and career growth.
• Supportive and inclusive company culture.