Engagement Specialist - Remote

Overview

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between.

In Short

• Build meaningful relationships with patients daily.
• Motivate patients to improve their health.
• Perform telephonic outreach to educate potential patients.
• Guide patients through sign-ups and scheduling.
• Support patients to close their gaps in care.
• Collaborate with internal teams.
• Accountable to performance targets.
• Leverage systems and tools for problem solving.

Requirements

• 3+ years of experience in healthcare engagement.
• Excellent communication skills.
• Ability to work independently and problem-solve.
• Experience with CRM and EHR systems.
• Fuent in English/Spanish.

Benefits

• Medical / Dental / Vision insurance.
• Flexible Spending Account.
• Health Savings Account + match.
• Company paid STD/LTD, AD&D, and Life insurance.
• Paid Family Leave.
• 401K + match.
• Paid Time Off.