Fitness Partner Success Executive - Remote

Overview

Join Wellhub, a corporate wellness platform, as a Fitness Partner Success Executive. You will manage relationships with partners to ensure retention and drive growth.

In Short

• Manage and maintain relationships with key partners.
• Support partner integration processes.
• Handle partner inquiries through Zendesk.
• Negotiate renewal contract terms with partners.
• Ensure partner compliance with required standards.
• Collaborate with internal teams for positive partner experience.
• Investigate strategies to improve partner retention.
• Collect and analyze data to measure partner performance.
• Monitor partner performance metrics.
• Create and manage reports to share insights.

Requirements

• Minimum of 3 years in Customer Success or Sales.
• Fluent in English.
• Must reside in London.
• Availability to go to the office at least twice a week.
• Strong communication and interpersonal skills.
• Creative problem solver.
• Proven stakeholder management skills.
• Excellent time management and organizational skills.
• Comfortable in a fast-paced environment.
• Experience in the fitness industry is a plus.

Benefits

• Access to wellness resources and fitness programs.
• Flexible work options with home office stipend.
• Minimum of 25 days paid holiday per year.
• 100% paid parental leave for new parents.
• Opportunities for personal and career growth.
• Supportive and inclusive work culture.