Welbe Advocate - Remote

Overview

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what.

In Short

• Answer incoming phone calls, emails, and contacts as requests come in.
• Review, process, schedule and authorize orders according to department protocols.
• Ensure timely documentation of all updates and communication.
• Coordinate the scheduling of participants’ appointments.
• Provide eligibility status and benefit information for participants.
• Address participant and provider inquiries and escalate as needed.

Requirements

• High School Diploma or Equivalency required.
• Minimum of one year of experience in a call center environment.
• Must be flexible with work hours.
• Excellent organizational and communication skills.

Benefits

• Medical insurance coverage (Medical, Dental, Vision).
• Flexibility with remote, work from home schedule.
• 17 days of personal time off (PTO), 12 holidays observed annually.
• Advancement opportunities within the company.
• And additional benefits.