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Member Advocate - Remote

Posted 14 weeks ago
Customer Service
Full Time
USA

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Overview

Sana’s vision is to make healthcare easy. We aim to create an experience that simply feels easy when you need to access our healthcare system, providing a seamless care experience and affordable benefits.

In Short

  • Join a team focused on improving healthcare access.
  • Work with a diverse team of healthcare professionals.
  • Support members in solving everyday healthcare problems.
  • Contribute to a vision of making healthcare easy.
  • Engage with small businesses to enhance their healthcare experience.
  • Be part of a mission-driven organization.
  • Empathize with members' healthcare journeys.
  • Help deliver better healthcare solutions.
  • Collaborate with social workers and health coaches.
  • Advocate for patient needs and benefits.

Requirements

  • Empathetic and hard-working individual.
  • Experience in member advocacy or related fields.
  • Strong communication skills.
  • Ability to work collaboratively in a team.
  • Passion for improving healthcare access.
  • Background in social work, nursing, or health coaching preferred.
  • Understanding of healthcare systems.
  • Problem-solving skills.
  • Commitment to member support.
  • Willingness to learn and adapt.

Benefits

  • Opportunity to make a difference in healthcare.
  • Collaborative work environment.
  • Supportive team culture.
  • Professional development opportunities.
  • Competitive benefits package.
  • Flexible work arrangements.
  • Access to healthcare resources.
  • Engagement in meaningful work.
  • Networking with healthcare professionals.
  • Contribution to a mission-driven organization.
Sana Benefits logo

Sana Benefits

Sana Benefits is a modern health plan solution designed specifically for small and medium businesses, founded in 2017. The company aims to simplify the healthcare experience in the U.S. by utilizing a more efficient financing structure and integrated technology solutions to reduce wasteful spending, ultimately providing members with better quality care at lower costs. With a team of experienced engineers, designers, and health system operators, Sana is backed by Silicon Valley venture firms and innovative reinsurance partners. The company is dedicated to making healthcare accessible and easy for its members, fostering a culture of continuous learning and innovation.

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