Patient Advocate - Remote

Overview

Amaze Health is dedicated to empowering patients with the tools and resources they need to take charge of their healthcare. We are looking for a personable and tech-savvy Patient Advocate to provide exceptional service and support to our members.

In Short

• Provide support to patients across various communication channels.
• Ensure members connect with a live person for assistance.
• Maintain and organize medical records accurately.
• Guide patients through billing and insurance questions.
• Coordinate appointments and education with healthcare providers.
• Follow up with patients to ensure adherence to recommendations.
• Build relationships with patients through empathetic communication.
• Utilize Microsoft Office programs for productivity.
• Exercise judgment to meet patients' needs effectively.
• Deliver exceptional levels of service to every member.

Requirements

• Strong communication skills and personable demeanor.
• High comfort level with technology and Microsoft Office.
• Self-confidence in exercising judgment.
• Passion for delivering exceptional customer service.

Benefits

• Opportunity to make a difference in healthcare.
• Work in a supportive and innovative team environment.
• Flexible working conditions with remote options.
• Engage with a diverse range of patients.