Order to Cash Associate - Remote

Overview

Wayfair’s Global Financial Operations team is seeking an Order to Cash Associate based in our Financial Shared Services team in Galway. We are looking for the right individual to support the Global Order to Cash team.

In Short

• Responsible for supporting the global Order to Cash (O2C) collection process (across B2B and B2C)
• Assisting with the cash application process by reconciling cash received from various channels
• Oversee automated channels and BPO outreach activities
• Assisting with ongoing monitoring and reporting on outstanding accounts
• Assisting in preparing analytics on Days Sales Outstanding (DSO), aging, billing, and payments to improve collection efficiencies
• Investigating and resolving any collections and payment related enquiries to agreed upon SLA’s
• Establishing payment plans with delinquent debtors or negotiating settlements with creditors for debts that cannot be collected through other channels.
• Reviewing account information to determine if debts are valid and legally enforceable
• Manage bad debt in line with global policy
• Partner & collaborate with key stakeholders to the O2C process

Requirements

• Bachelor’s Degree/Finance qualification desirable
• A minimum of 1-3 years of experience working with collection activities or global O2C environment
• High proficiency in Excel and google sheets is required
• Previous SQL or GBQ experience is preferred
• Strong organization and planning skills
• Problem identification and resolutions skills
• Meticulous attention to detail and strong planning and forward-thinking capabilities
• Demonstrated ability to anticipate needs and situations before they are fully developed.
• Advanced proficiency in Google Enterprise Suite tools (calendar, mail drive, docs, sheets, slides, meet)
• Excellent written, verbal, and presentation skills

Benefits

• Vhi Health & Dental Insurance
• Wellbeing Scheme
• LearnLux Financial Care
• Employee Discounts
• Pension
• Tuition Reimbursement
• Bright Horizons (Child Back-up care)
• ClassPass access
• Sport/Gym Membership Contribution
• Commuter Benefits