Order to Cash Associate - Remote

Posted 2 weeks ago

Order TO Cash

Overview

Wayfair’s Global Financial Operations team is seeking an Order to Cash Associate based in our Financial Shared Services team in Galway. We are looking for the right individual to support the Global Order to Cash team.

In Short

Responsible for supporting the global Order to Cash (O2C) collection process (across B2B and B2C)
Assisting with the cash application process by reconciling cash received from various channels
Oversee automated channels and BPO outreach activities
Assisting with ongoing monitoring and reporting on outstanding accounts
Assisting in preparing analytics on Days Sales Outstanding (DSO), aging, billing, and payments to improve collection efficiencies
Investigating and resolving any collections and payment related enquiries to agreed upon SLA’s
Establishing payment plans with delinquent debtors or negotiating settlements with creditors for debts that cannot be collected through other channels.
Reviewing account information to determine if debts are valid and legally enforceable
Manage bad debt in line with global policy
Partner & collaborate with key stakeholders to the O2C process

Requirements

Bachelor’s Degree/Finance qualification desirable
A minimum of 1-3 years of experience working with collection activities or global O2C environment
High proficiency in Excel and google sheets is required
Previous SQL or GBQ experience is preferred
Strong organization and planning skills
Problem identification and resolutions skills
Meticulous attention to detail and strong planning and forward-thinking capabilities
Demonstrated ability to anticipate needs and situations before they are fully developed.
Advanced proficiency in Google Enterprise Suite tools (calendar, mail drive, docs, sheets, slides, meet)
Excellent written, verbal, and presentation skills