Revenue Assurance Manager - Remote

Overview

We are seeking an experienced Revenue Assurance Manager to join our growing team. This role is critical in ensuring accuracy across our billing processes, maximising revenue, and leading a small but high-performing team.

In Short

• Lead and develop a team of 5 (4 remote + 1 office-based in Canterbury)
• Maximise revenue opportunities through detailed billing system analysis
• Manage supplier invoice reconciliations against the Symbill Billing System
• Improve data integrity to enhance profit reporting and business decision-making
• Collaborate with internal departments to resolve discrepancies and issues
• Oversee purchase invoice approvals via Concur
• Streamline and improve revenue analysis processes
• Reduce errors and credit notes by highlighting issues before invoicing
• Ensure clear product naming conventions and customer-friendly billing practices
• Enjoy a flexible hybrid working model

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field
• Minimum 5 years’ experience in Revenue Assurance (telecommunications or financial services preferred)
• Strong leadership skills with proven experience managing teams
• Advanced Excel skills; experience with data visualisation tools is an advantage
• Excellent analytical, problem-solving, and communication skills
• In-depth knowledge of revenue assurance processes, controls, and best practices
• Familiarity with telecom billing systems and industry regulations (highly desirable)
• Detail-oriented with a focus on accuracy and quality

Benefits

• Hybrid Working: A flexible hybrid model, typically 3–4 days per week in one of our offices, with the option to work from home where appropriate.
• Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days.
• Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, and comprehensive health and wellbeing programs.