Revenue Manager - Remote

Overview

This role offers the opportunity to lead and optimize revenue operations in a fast-paced, high-growth environment. You will oversee billing processes, manage a team, and ensure accurate revenue reporting while driving improvements across workflows and customer interactions.

In Short

• Lead and develop the Billing team, setting expectations and fostering a customer-first mindset.
• Oversee billing communications, ensuring clarity, empathy, and timely resolution.
• Monitor and improve performance metrics such as response time, resolution time, and CSAT.
• Own the monthly revenue close, including reconciliations, reporting, and variance analysis.
• Build dashboards and reports on revenue trends, churn, MRR/ARR, and pricing insights.
• Automate and enhance manual billing workflows, including invoice generation and refund approvals.
• Act as point of escalation for complex billing issues and de-escalate with accuracy and professionalism.
• Track open tickets and customer conversations to identify patterns and drive process or product improvements.
• Partner with finance, operations, and customer experience teams to align revenue processes with organizational goals.
• Support audits and finance data requests, ensuring documentation is accurate and complete.
• Resolve revenue data discrepancies across systems and teams.
• Refine billing and revenue policies based on business needs, feedback, and edge cases.

Requirements

• Detail-oriented and analytical thinker.
• Strong leadership skills.
• Experience in revenue operations or finance.
• Ability to thrive on process optimization and cross-functional collaboration.

Benefits

• Opportunity to work in a fast-paced, high-growth environment.
• Influence business growth through strategic revenue management.
• Work with a talented and dedicated team.
• Flexible working conditions.