Head of Partnership - Remote

Overview

Wati is a rapidly growing CPaaS (Communication Platform as a Service) that offers innovative business messaging solutions for both SMBs and large enterprises. Our mission is to simplify business communication, starting with WhatsApp.

Backed by global investors Sequoia, DST Global, and Tiger Global, we proudly stand as Shopify’s first investment in Asia. Additionally, we’re one of the industry's top Meta BSPs (Business Solution Providers).

We serve 12000+ customers across 100+ countries. As a remote-first company, we prioritize adaptability and inclusivity. Our talented team spans the globe, working collaboratively to drive innovation and empower businesses through WhatsApp.

We are growing fast, and we are now looking for a Head of Partnership to help drive channel acquisition, and make our partners successful. You get to play a leading role on a lean team as one of the first few hires of the Partners team. You will be the driver in helping the business accelerate our growth across all markets, and have our product distributed to thousands of businesses globally.

In Short

• Build a scalable partner program and GTM
• Drive partner revenue growth through collaboration with key partners.
• Create and implement a scalable partner program and go-to-market (GTM) strategy.
• Establish a comprehensive partner framework focused on acquisition, enablement, expansion, support, and continuous training.
• Develop and refine partner processes and tools, ensuring ongoing improvements.
• Act as a champion for partnerships within the company.
• Develop a cohesive partner strategy that integrates processes, content, and data with various stakeholders.
• Build and lead a high-performing, world-class partner management team.
• Recruit, coach, and mentor partner managers to foster a culture of excellence.
• Oversee P&L and budget management for the partnership function.

Requirements

• Strong understanding of Wati’s ecosystem, with prior relevant experience.
• Proven track record in leading partner managers, account management, or sales teams within a software company, ideally in the SaaS or subscription software sector.
• Ability to effectively lead and manage global, distributed teams across diverse cultures and business lines.

Benefits

• Opportunity to work in a rapidly growing company.
• Remote-first work environment.
• Collaborative and inclusive team culture.
• Chance to make a significant impact on the business.