Lead Product Designer - Remote

Overview

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.

In Short

• Lead end-to-end design for core product areas, from discovery to implementation.
• Translate customer needs into clear, intuitive experiences informed by competitor insights, research data, and UX best practices.
• Build a deep understanding of competitor features and customer needs at a persona level.
• Use modern tools and AI-assisted workflows to iterate faster, prototype new ideas, and validate through user testing.
• Lead user research to identify key touchpoints and define measurable criteria for UX effectiveness and efficiency.
• Own and evolve our design system to improve consistency, scalability, and ease of use across the product.
• Partner with engineering to ensure our design system is implemented accurately and continuously improved.
• Reimagine and enhance mobile app experience, ensuring parity and coherence with the web app.
• Collaborate with product and engineering teams to refine ideas based on feedback and improve designs as they’re built.
• Mentor designers, review their work, and support their growth.

Requirements

• Experience in product design and UX.
• Proficient in design tools and methodologies.
• Strong understanding of user-centered design principles.
• Excellent communication and collaboration skills.
• Ability to mentor and guide junior designers.

Benefits

• Opportunity to work with a leading platform in the industry.
• Collaborative and innovative work environment.
• Professional growth and development opportunities.