Clinical Outreach Specialist - Remote

Overview

As a vital member of our Enhanced Care Management team, the Clinical Outreach Specialist plays a crucial role in connecting with prospective clients and guiding them through our services. You will engage with potential clients, educate them about our offerings, and facilitate their enrollment by assessing their needs and linking them with our care management team.

In Short

• Engage with prospective clients and record interactions in the CRM system.
• Convey essential information to the care team for personalized care planning.
• Assist clients in completing psychosocial assessments and developing care plans.
• Review medical charts to document client needs and recommend interventions.
• Apply evidence-based practices in client interactions.
• Participate in weekly Team Operations Meetings.

Requirements

• Active California Licensed Vocational Nurse (LVN), Bachelor's of Social Work, or Medical Assistant certificate.
• 3+ years of experience in healthcare, ideally with vulnerable populations.
• Excellent oral and written communication skills.
• Positive interpersonal skills for effective client engagement.
• Comfortable with technology, including video conferencing and electronic health records.
• Prior experience in a remote role is important.
• Bilingual (English/Spanish) preferred.

Benefits

• Join a close-knit community committed to caring for each other.
• Opportunity to make a profound difference in clients' lives.
• Work in a supportive environment guided by core values.
• Participate in a transformative movement in care management.