Clinical Specialist - Remote

Overview

We are presently in search of a full-time Clinical Specialist to become a part of our team. This position is entirely remote and open to candidates from any location. The full-time work hours are scheduled from Monday to Friday, 9 am to 6 pm, with a one-hour lunch break.

In Short

• Utilize motivational interviewing techniques to explore and resolve ambivalence regarding engaging in services
• Complete all paperwork, referrals, and case notes in an accurate and timely manner
• Facilitate linkage to internal and external services/resources
• Actively and accurately match patient with internal service providers and facilitate scheduling
• Work with patients to resolve barriers to services
• Complete outbound calls to provide additional support to at-risk patients to support attendance to initial therapy appointment
• Assess for lethality and clinically escalate when necessary to ensure safety and well-being of patients
• Cover clinical escalation while Lead Clinical Specialist is on lunch and/or on PTO
• Work collaboratively with peer support team to identify patients who need additional support

Requirements

• Very strong at direct patient contact at volume, communicating status and issues to managers, and executing steps and written records and actions on time
• Your accuracy and speed is a strong match to an extremely high volume, deadline oriented, fast paced role
• Working knowledge of DSM 5 nomenclature
• Ability to provide Crisis intervention/stabilization and verbal de-escalation
• Ability to work independently and on a team
• Strong communication skills
• Ability to manage multiple projects simultaneously
• Resourceful, a good problem solver and organized
• Deadline oriented
• Able to utilize clinical judgment to make decisions

Benefits

• Highly motivated, results-driven
• History of accuracy, volume processing and meeting deadlines
• Bachelor’s degree from an accredited university or college with a major in counseling, social work, psychology, nursing, rehabilitation, special education, health education, or a related human services field; master degree preferred
• Fluency in English, Spanish (preferred); proficiency in other languages a plus