Strategic Account Manager - Enterprise - Remote

Overview

The Strategic Account Sales Manager (SAM) will be primary responsible for growing, developing and maintaining strategic relationships with a specific set of Vizrt’s Strategic Accounts in our Enterprise vertical. This person will work to identify, understand and satisfy customers' needs, grow demand for Vizrt’s solutions and close opportunities aligned to Vizrt’s quarterly and monthly linearity focus, maintain relationships at all levels, resolve any issues promptly, and consistently deliver a positive customer experience. The SAM will collaborate with the customer success team, and the wider CRO and Marketing organizations to help drive a positive customer experience and satisfaction. The SAM is expected to build long-lasting, profitable relationships with clients, always striving to find the solutions that best fit individual clients' specific needs.

In Short

• Responsible for growing and maintaining strategic relationships.
• Identify and satisfy customer needs.
• Grow demand for Vizrt’s solutions.
• Close opportunities in line with company focus.
• Maintain relationships at all levels.
• Resolve issues promptly.
• Deliver a positive customer experience.
• Collaborate with customer success and marketing teams.
• Build long-lasting, profitable client relationships.
• Find solutions that best fit client needs.

Requirements

• Experience in strategic account management.
• Strong understanding of customer relationship management.
• Sales experience, preferably in enterprise solutions.
• Excellent communication and interpersonal skills.
• Ability to collaborate cross-functionally.
• Problem-solving skills to resolve client issues.
• Proven track record of building client relationships.
• Ability to understand complex customer needs.
• Strong organizational skills.
• Goal-oriented with a focus on customer satisfaction.

Benefits

• Competitive salary.
• Opportunities for professional growth.
• Supportive team environment.
• Flexible working conditions.
• Comprehensive benefits package.