Customer Success Engineer - Remote

Overview

A Customer Success Engineer at Veza will play a crucial role in managing and executing successful implementation plans and deployments in production environments, contributing to customer satisfaction and the company's growth in the identity security sector.

In Short

• Develop solution plans that support business investment decisions.
• Create innovative designs for end-to-end technical solutions.
• Lead the implementation of designs and architectures.
• Coordinate onboarding, implementation, integration, and consulting services.
• Ensure customer success in adopting the Veza platform.
• Manage expectations and risks in project lifecycles.
• Work flexibly with global IT Services teams.
• Utilize REST APIs and SDKs in solutions.
• Familiarity with Directory Services and provisioning architecture.
• Contribute to a strong company culture focused on integrity and customer care.

Requirements

• Bachelor’s Degree or Equivalent Experience.
• 5 years in a Technical Solutions Consultant or Systems Admin role.
• Experience with IAM solutions and hosted platforms.
• Proficiency in IAM protocols and governance.
• Strong customer-centric problem-solving skills.
• Flexibility to work outside standard hours.
• Experience with REST APIs and SDKs.
• Familiarity with Active Directory, SQL, PostgreSQL.
• Experience with provisioning architecture.

Benefits

• Competitive salary and equity options.
• Comprehensive benefits package.
• Supportive company culture and values.
• Opportunities for professional growth.
• Collaborative work environment.