Technical Engagement Manager - Remote

Overview

As a Technical Engagement Manager at Vercel, you will play a pivotal role in driving customer outcomes by providing technical leadership on pre-sales Professional Services pursuits and post-sales delivery of customer engagements.

In Short

• Act as the technical delivery leader for Professional Services engagements.
• Work backwards from customer business and technical outcomes to define success criteria.
• Manage cross-functional delivery teams to ensure seamless execution.
• Monitor project health and implement mitigation strategies.
• Serve as the primary technical point of contact for customers.
• Partner with the account team to lead technical pursuits.
• Develop tailored proposals and statements of work (SOWs).
• Contribute to the development of new migration offerings.
• Mentor and guide team members to enhance their expertise.
• Collaborate with internal teams to refine processes and tools.

Requirements

• 7+ years of experience in consulting or technical delivery roles.
• Deep understanding of modern web architectures.
• Proven track record of leading pre-sales and post-sales engagements.
• Strong communication skills to translate technical concepts.
• Experience with cloud platforms and DevOps practices.

Benefits

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Mentorship and networking opportunities.
• Flexible Time Off.
• Work from home budget for necessary gear.