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Technical Enablement Manager - Remote

Posted 13 weeks ago
Sales / Business
Full Time
USA

Overview

The Product/Technical Enablement Manager will play a crucial role in ensuring Cresta’s customer-facing teams are equipped with the necessary technical knowledge, product expertise, and technical tools to effectively communicate and deliver Cresta’s AI-powered solutions.

In Short

  • Develop and deliver technical enablement programs.
  • Act as the primary liaison between Product, Engineering, and Go-To-Market teams.
  • Design and implement learning paths for various technical proficiency levels.
  • Continuously assess and refine enablement strategies.
  • Collaborate with Product Marketing for internal messaging.
  • Manage enablement tools and platforms.
  • Drive the adoption of Cresta’s AI solutions.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 5+ years in Product Enablement or related roles.
  • Strong technical acumen in AI and ML.
  • Experience in designing scalable training programs.
  • Excellent organizational skills.
  • Ability to work cross-functionally.
  • A proactive approach towards AI solutions.

Benefits

  • Medical, dental, and vision plans.
  • Flexible vacation time.
  • Paid parental leave.
  • Monthly Gym & Phone allowance.
  • Work from home office stipend.
  • Lunches and dinners for in-office employees.
Cresta logo

Cresta

Cresta is a pioneering company dedicated to transforming customer conversations into a competitive advantage through its innovative platform that merges AI and human intelligence. Founded by notable figures from the Stanford AI lab, including co-founder Sebastian Thrun, Cresta aims to enhance the efficiency of contact centers by providing valuable customer insights, automating processes, and empowering team members. With a strong leadership team and backing from top investors like Andreessen Horowitz and Sequoia, Cresta serves prominent clients such as Intuit and Hilton, and has been recognized as one of the leading private AI companies globally. The company is on a mission to revolutionize the workforce with AI, making it an exciting place for professionals looking to make a significant impact.

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