Solutions Engineer - Post Sales - Remote

Overview

As a Customer Solutions Engineer at Vanta, you'll be at the forefront of ensuring that our customers get maximum value from the Vanta Trust Management platform.

In Short

• Partner with Account Managers to identify, qualify and drive renewals and expansion opportunities
• Build and maintain strong technical partnerships with our customers via engaging product demonstrations, trials, and other communications
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Influence Vanta’s strategy and product priorities to drive adoption and retention
• Develop a deep understanding of our product capabilities and competitive landscape
• Cultivate an environment of teamwork, openness, creativity, and continuous improvement
• Work cross-functionally to resolve customer business issues
• Develop processes and workflows for a best-in-class Solutions Engineering organization

Requirements

• 2+ years of customer-facing, technical experience as a Solutions Engineer or equivalent title
• Outstanding communication abilities
• Track record of working on multiple projects simultaneously
• Hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure
• Strong project management skills
• Creative, curious, technical, and naturally persuasive
• Detail-oriented and organized
• Ability to interact with various titles and roles within an organization
• Familiarity with REST API development is a plus
• Prior B2B SaaS experience is ideal

Benefits

• Industry-competitive compensation
• 100% covered medical, dental, and vision benefits
• 16 weeks fully-paid parental leave for all new parents
• Health & wellness and remote workplace stipends
• Family planning benefits
• 401(k) matching
• Flexible work hours and location
• Open PTO policy
• 11 paid holidays in the US
• Offices in SF, NYC, London, Dublin, and Sydney