Customer Service Specialist - Remote

Overview

Vail Health has become the world’s most advanced mountain healthcare system, providing exceptional care to patients in a state-of-the-art facility located in Vail.

In Short

• Enhance patient satisfaction through resolution of complaints.
• Respond to correspondence and process payments and refunds.
• Resolve patient and insurance issues via phone calls and correspondence.
• Verify patient account balances and take payments.
• Communicate with team members for account resolution.
• Document account activity in the patient accounting system.

Requirements

• One year of health care experience preferred.

Benefits

• Competitive wages and family benefits including parental leave and housing programs.
• Comprehensive health benefits including medical, dental, and vision.
• Educational programs including tuition assistance and student loan repayment.
• Paid time off up to five weeks in the first year.
• Retirement plan with immediate matching and life insurance.
• Recreation benefits and wellness reimbursement.