Remote Scheduler/Clinical Assistant – Ophthalmology

Overview

The Remote Scheduler/Clinical Assistant – Ophthalmology provides comprehensive remote administrative and clinical support to ophthalmology providers and care teams, ensuring a seamless patient experience.

In Short

• Coordinate and schedule patient office visits, procedures, and OR cases.
• Manage insurance pre-authorizations and documentation.
• Educate patients on surgical details and follow-up care.
• Respond to patient inquiries in a timely manner.
• Maintain accurate documentation in the electronic health record (EHR).
• Provide general administrative support for clinic operations.
• Ensure compliance with organizational and clinical standards.
• Support continuity of care through effective communication.
• Work primarily in designated states as per company requirements.
• Contribute to high standards of patient service.

Requirements

• 2 years of relevant clinical experience preferred.
• 3 years of experience in sales preferred.
• 3 years of experience in surgical counseling preferred.
• Basic Life Support (BLS) certification required.
• Certification as COA, COT, COMT, MA, CNA, EMT, or LPN required.

Benefits

• Competitive wages and family benefits including parental leave.
• Comprehensive health benefits including medical, dental, and vision.
• Educational programs including tuition assistance.
• Paid time off that increases with tenure.
• Retirement plan with immediate matching.
• Wellness reimbursement and recreation discounts.