Field Service Engineer for LC & LCMS - Remote

Overview

As a Field Service Engineer for Agilent, you will support customers with on-site installation, implementation, maintenance, and repair of company and multi-vendor systems solutions, contributing to advancements in life sciences and diagnostics.

In Short

• Support customers with installation, maintenance, and repair of systems solutions.
• Work with hardware, software, and networking products.
• Deliver integrated solutions at customer sites.
• Diagnose and resolve product performance issues.
• Provide training to field engineers and customers.
• Ensure customer satisfaction through preventive maintenance advice.
• Travel to various labs and customer locations.
• Engage in continuous learning about new instruments and software.
• Communicate effectively with customers and team members.
• Work in a dynamic and inclusive environment.

Requirements

• Bachelor's or master's degree in a science field (e.g., chemistry, biochemistry).
• 4+ years of experience in a similar role or as an end user.
• Experience with troubleshooting and problem-solving.
• Desire to learn about Agilent solutions.
• Clear and respectful verbal and written communication skills.
• Willingness to travel frequently.

Benefits

• Full-time position with remote work options.
• Opportunity to work in a global leader in life sciences.
• Support for professional development and continuous learning.
• Inclusive workplace culture that values diversity.
• Comprehensive benefits package (details provided during hiring).