Field Service Engineer for LC / LCMS - Remote

Overview

As a Field Service Engineer at Agilent, you will help customers solve issues that enhance the quality of life through scientific discoveries, providing support that keeps labs running efficiently.

In Short

• Support customers with on-site installation, implementation, maintenance, and repair of systems solutions.
• Work with hardware, software, and networking products.
• Diagnose and resolve product performance problems.
• Ensure customer satisfaction through preventive maintenance advice.
• Proactively respond to potential equipment issues.
• Deliver fully integrated solutions including peripherals and applications.
• Train other field engineers and customers.
• Enjoy traveling and visiting customers.
• Work full-time with an option to work remotely.
• Join a dynamic organization committed to quality and innovation.

Requirements

• Bachelor's or master’s degree in a science field (e.g., chemistry, biochemistry).
• 5+ years of experience in a similar position.
• Experience with troubleshooting and problem solving.
• Clear verbal and written communication skills.
• Willingness to learn about new instruments and technologies.
• Experience with Agilent solutions is desired but not essential.

Benefits

• Opportunity to work in a rewarding field.
• Dynamic and inclusive workplace culture.
• Travel opportunities to meet customers.
• Access to cutting-edge technology and solutions.
• Support for professional development and learning.