Field Service Engineer - Remote

Overview

The Field Service Engineer for Beckman Coulter Diagnostics is responsible for maintaining diagnostic tools that influence patient health. This remote position requires independent work, troubleshooting, installation, and service repair of Beckman Coulter equipment.

In Short

• Maintain and service diagnostic tools.
• Work independently in a remote setting.
• Handle troubleshooting, installation, and preventative maintenance.
• Provide excellent customer service and technical training.
• Utilize business systems like Salesforce for service planning.
• Travel 80% within assigned territory.
• Maintain accurate service records and logs.
• Engage with internal and external stakeholders.
• Support newer Field Service Engineers.
• Work towards building a world-class service organization.

Requirements

• Associate degree or equivalent military experience.
• 1-year experience in diagnosing and repairing equipment.
• Ability to travel extensively.
• Valid driver’s license with a good record.
• Ability to lift up to 50 lbs unassisted.
• Good hand and finger dexterity.
• 2+ years of advanced troubleshooting experience preferred.
• Experience in building business relationships.
• Technical college major in biomed, engineering, or related is a plus.

Benefits

• Comprehensive benefits package including medical/dental/vision insurance.
• 401(k) plan for eligible employees.
• Paid time off.
• Bonus/incentive pay eligibility.
• Flexible remote working arrangements.