Field Service Engineer - Remote

Overview

We are looking for a Field Service Engineer to be based from our Brownhills depot to cover Coventry and the South of Birmingham.

In Short

• Service and repair Volvo construction equipment or miscellaneous equipment.
• Identify mechanical problems using technical knowledge and computerized diagnostic equipment.
• Seek additional service revenue opportunities and promote aftermarket solutions.
• Work in line with quotations and time guides.
• Ensure software updates are installed as new versions are released.
• Complete electronic reports and timesheets in real time.
• Order parts as necessary and return them in clean condition.
• Work overtime and honor call out requests as required.
• Attend relevant product or systems training courses.

Requirements

• Experience in field service engineering or related roles.
• Strong mechanical and technical knowledge.
• Ability to work independently and manage time effectively.
• Excellent customer service skills.
• Ability to handle diagnostic equipment proficiently.

Benefits

• Competitive salary.
• Opportunities for overtime.
• Training and development programs.
• Supportive work environment.