Field Service Engineer - Remote

Overview

The Field Service Engineer at Azenta Inc. is responsible for performing customer support activities including installation, modification, repair, and preventive maintenance of equipment and systems to ensure proper working order.

In Short

• Perform installation, modification, and maintenance of equipment.
• Interface with customers to meet service level agreements.
• Maintain a safe working environment.
• Submit service reports and performance summaries.
• Assist with sample migration processes.
• Travel domestically and internationally as required.
• Work on-call during emergencies.
• Possess strong troubleshooting skills.
• Communicate effectively with customers and peers.
• Work in various environments, including confined spaces.

Requirements

• High school degree required; AS degree or technical certificate preferred.
• Minimum of 5 years related work experience or military technical training.
• Strong electrical and mechanical background.
• Excellent communication skills in English.
• Proficient in PC use, Windows, and DOS.
• Ability to lift up to 50 pounds and climb ladders.
• Valid driver’s license and good driving record.
• Willingness to travel up to 70-80% of the time.
• Ability to work in cold environments and awkward positions.
• Qualified for background screening.

Benefits

• Competitive hourly rate.
• Opportunity to work with a global leader in life sciences.
• Innovative and collaborative work environment.
• Comprehensive training and support.
• Equal opportunity employer.