Service Account Manager - Remote

Overview

Our client, a global leader in medical device manufacturing, is seeking a highly motivated and experienced Service Account Manager to join our team. The ideal candidate will have a strong background in account management and customer service within the healthcare sector. This role involves managing client accounts, ensuring client satisfaction, and identifying opportunities for service improvement and growth in the healthcare industry.

In Short

• Manage client accounts in the healthcare sector.
• Ensure client satisfaction and service quality.
• Identify opportunities for service improvement.
• Work with a global leader in medical device manufacturing.
• Collaborate with internal teams to enhance service delivery.
• Maintain strong relationships with clients.
• Analyze client needs and provide tailored solutions.
• Drive growth initiatives within client accounts.
• Provide feedback to enhance product offerings.
• Support clients in achieving their healthcare goals.

Requirements

• Proven experience in account management.
• Strong background in customer service.
• Experience in the healthcare industry is preferred.
• Excellent communication and interpersonal skills.
• Able to identify and resolve client issues effectively.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Willingness to travel as needed.
• Fluent in English; additional languages are a plus.
• Degree in business, healthcare, or related field.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health benefits.
• Opportunities for professional development.
• Supportive work environment.
• Flexible working hours.
• Access to cutting-edge medical technologies.
• Networking opportunities within the healthcare industry.
• Employee wellness programs.
• Paid time off and holidays.
• Retirement savings plans.