Account Manager - Select Service - Remote

Overview

The Account Manager is responsible for supporting the assigned Employer Account Executive and Employer Groups in communications, client-facing initiatives, and product and program recommendations. This position must establish and maintain relationships with designated client counterparts.

In Short

• Work directly with Employer Groups and Health Plan Leadership to resolve issues.
• Collaborate with account executives to build business cases for client initiatives.
• Facilitate regular meetings with Employer Groups to build relationships.
• Support client audits and assist with the development of client presentations.
• Document interactions with assigned accounts in Salesforce CRM.
• Optimize pharmacy spend for existing small employer accounts.
• Ensure member satisfaction and proactive issue resolution.
• Assist with health fairs and client visits.
• Travel up to 30% of the time as needed.
• Work outside standard business hours when necessary.

Requirements

• Bachelor's Degree in business or related field.
• 2 years of Client Service/Account Management experience.
• Strong interpersonal and communication skills.
• Ability to manage multiple projects under pressure.
• Healthcare or PBM industry experience preferred.
• Prior pharmacy technician experience is a plus.
• Must be eligible to work in the United States without sponsorship.
• Strong organizational skills and attention to detail.

Benefits

• Competitive salary based on experience.
• Comprehensive benefits package.
• Opportunities for career advancement.
• Supportive and dynamic work environment.
• Equal opportunity employer.