Account Manager/Customer Service - Remote

Overview

We are a US-based custom manufacturing company looking for dedicated and loyal individuals that can contribute to our goals.

In Short

• Service as the main point of contact for client concerns and needs.
• Process and prioritize incoming orders according to sales policy.
• Verify order accuracy and resolve discrepancies.
• Communicate with warehouse staff for timely order fulfillment.
• Maintain customer and order information in databases.
• Respond to customer inquiries regarding order status.
• Build and strengthen client relationships.
• Work with sales to develop strategic marketing plans.
• Identify upsell and cross-sell opportunities.
• Handle inquiries and requests from customers.

Requirements

• Bachelor's/College Degree required.
• Ownership mindset and ability to empower others.
• Success in building strong relationships.
• Ability to drive results in a sales leadership role.
• Desire for continuous self-improvement.

Benefits

• Competitive Commission Package.
• 13th-Month Pay.
• Healthcare for Regular Remote Employees.
• One (1) Week Paid Vacation.
• Additional Incentives and Bonuses.
• An inspiring and fun work environment.