Customer Service Manager - Remote

Overview

The Customer Service Manager will guide companies and employees through the leasing process, ensuring smooth operations and addressing inquiries to provide excellent service.

In Short

• Manage customer records and ensure their accuracy.
• Verify contracts and oversee invoicing.
• Assist customers with inquiries regarding leasing.
• Act as a liaison between customers and the leasing company.
• Contribute to a positive customer experience.

Requirements

• Experience in customer support or related fields.
• Willingness to learn and adapt.
• Ability to work independently.
• Friendly and engaging personality.
• Reliable and committed to the role.

Benefits

• Structured onboarding process.
• Opportunities for growth in a dynamic company.
• Flexible working hours and modern office environment.
• Excellent company pension plan.
• Subsidized health club membership.
• Attractive discounts through corporate benefits platform.
• Access to bicycles or pedelecs through the employer.