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Customer Service Manager - Remote

Posted 14 weeks ago
Customer Service
Full Time
Worldwide

Overview

The Customer Service Manager will guide companies and employees through the leasing process, ensuring smooth operations and addressing inquiries to provide excellent service.

In Short

  • Manage customer records and ensure their accuracy.
  • Verify contracts and oversee invoicing.
  • Assist customers with inquiries regarding leasing.
  • Act as a liaison between customers and the leasing company.
  • Contribute to a positive customer experience.

Requirements

  • Experience in customer support or related fields.
  • Willingness to learn and adapt.
  • Ability to work independently.
  • Friendly and engaging personality.
  • Reliable and committed to the role.

Benefits

  • Structured onboarding process.
  • Opportunities for growth in a dynamic company.
  • Flexible working hours and modern office environment.
  • Excellent company pension plan.
  • Subsidized health club membership.
  • Attractive discounts through corporate benefits platform.
  • Access to bicycles or pedelecs through the employer.

Bikeleasing-Service

Bikeleasing-Service

Bikeleasing-Service is a leading group of companies specializing in employer benefits and mobility solutions, with a focus on promoting sustainable and socially responsible transportation options. The company operates five specialized entities, including multi-benefit providers, leasing and insurance services, and refurbished bike dealers. With a commitment to environmental awareness and strong teamwork, Bikeleasing-Service currently employs over 400 bike enthusiasts across its locations in Germany and Austria. The company serves more than 70,000 businesses and public sector organizations, helping over 3.6 million employees transition to the company bike model. As it continues to grow, Bikeleasing-Service is dedicated to enhancing the accessibility of lease-financed bicycles for a broader audience.

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