Customer Service Manager - Remote

Overview

Join Our Legacy: Protecting Families Since 1951 - Work from Home Opportunity! Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls.

In Short

• Calling clients that requested their benefits.
• Setting appointments with clients to review their benefits.
• Reviewing benefits virtually through zoom with the client.
• Enrolling clients in their benefits.
• Completing the report card with each client once benefits overview is complete.

Requirements

• Exhibit excellent communication skills, ensuring clear and effective client interactions.
• Possess basic computer knowledge, allowing for seamless virtual engagement.
• Showcase a strong work ethic, committing to delivering exceptional service.
• Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.
• Demonstrate exceptional time management skills, ensuring productive and efficient work.
• Prior experience in leadership management is valued, offering opportunities for growth and advancement.

Benefits

• Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.
• Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.
• Unlock bonus structured contracts, recognizing your exceptional performance.
• Prioritize your well-being with health insurance reimbursement, ensuring you’re taken care of.
• Secure your future with comprehensive life insurance coverage.
• Delight in the flexibility of a personalized schedule, accommodating your individual needs.
• Plan for retirement with confidence, as we offer a robust retirement plan.
• Benefit from renewals, further rewarding your long-term commitment.