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Senior Partner Relations Manager (Games/Entertainment) - Remote

Posted 2 days ago
Sales / Business
Full Time
Germany

Overview

The opportunity to work with Unity's Partner Relations team as a proactive, people-minded Account Manager, owning the success of valued partners in the gaming and entertainment sectors.

In Short

  • Define and execute strategic customer success plans for high-profile gaming and entertainment customers.
  • Serve as the main point of contact for assigned accounts, managing the customer journey.
  • Lead internal account teams to ensure a cohesive customer experience.
  • Address urgent customer issues and drive towards solutions.
  • Monitor and manage customer feedback and sentiments.
  • Maintain reporting of responsiveness, service quality, and customer satisfaction.

Requirements

  • Passion for game production lifecycles and customer success in real-time 3D or gaming.
  • Experience in Customer Success, Developer Relations, or Account Management in the software or games industry.
  • Strong social and communication skills.
  • Able to travel domestically and internationally.
  • Fluent in English and proficient in Russian or French.

Benefits

  • Comprehensive health, life, and disability insurance.
  • Commute subsidy and employee stock ownership.
  • Competitive retirement/pension plans.
  • Generous vacation and personal days.
  • Support for new parents through leave and family-care programs.
  • Mental Health and Wellbeing programs.
  • Training and development programs.

U.T

Unity Technologies

Unity Technologies is the world's leading platform for creating and developing real-time games, applications, and experiences across multiple platforms. With a diverse user base that includes game developers, artists, architects, automotive designers, and filmmakers, Unity empowers creators to bring their visions to life on mobile, PC, console, and spatial computing. As of the fourth quarter of 2023, over 69% of the top 1,000 mobile games were made using Unity, which also saw its applications downloaded an average of 3.7 billion times per month. Unity is committed to fostering an inclusive and innovative work environment, celebrating diversity among its employees.

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