Student Services Advisor - Remote

Overview

We are seeking a friendly and supportive Student Services Advisor to join our team in a Remote role, responsible for providing comprehensive guidance and support to students throughout their academic journey.

In Short

• Offer personalized academic advising to students, helping them navigate course selection, degree requirements, and career planning
• Provide empathetic support and resources for students facing academic, personal, or financial challenges
• Collaborate with faculty and staff to develop and implement student success initiatives
• Maintain accurate student records and documentation in compliance with FERPA regulations
• Organize and conduct orientation sessions, workshops, and informational meetings for students
• Assist with the development and implementation of retention strategies
• Serve as a liaison between students and various university departments to resolve issues efficiently
• Stay up-to-date with academic policies, procedures, and program requirements to provide accurate information to students
• Participate in campus events and activities to promote student engagement and success

Requirements

• Bachelor's degree in Education, Psychology, Counseling, or a related field
• 2-3 years of experience in student services, academic advising, or a related field
• Strong communication and interpersonal skills with the ability to interact effectively with diverse student populations
• Excellent problem-solving abilities and a customer-focused approach to student support
• Proficiency in student management systems and Microsoft Office suite
• Demonstrated organizational skills and ability to manage multiple priorities efficiently
• Knowledge of student development theories and best practices in academic advising
• Familiarity with academic policies, procedures, and FERPA regulations
• Empathetic and supportive attitude towards students' needs and concerns
• Ability to work collaboratively in a team-oriented environment
• Flexibility to adapt to changing priorities and work occasional evening or weekend hours as needed

Benefits

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
• 12 paid Holidays and 2 Floating Holiday
• 401K with a Company Match
• Company Paid Life Insurance at 1x’s your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program