Student Advisor - Remote

Overview

As a Student Advisor, you will manage prospective students through the application process for Sunway University, providing guidance and advice from initial enquiry through to enrolment.

In Short

• Responsible for managing prospective students through the application process.
• Provide guidance and advice from initial enquiry to enrolment.
• Utilize sales and customer service skills via phone, email, or web chat.
• Be the first point of contact for students seeking educational opportunities.
• Receive training and support to provide accurate information.
• Ensure an excellent student experience towards study success.
• Support students from course commencement to graduation.
• Build relationships with students to help them achieve their goals.
• Work towards KPIs and financial targets.
• Embrace Keypath values of collaboration, commitment, and innovation.

Requirements

• Sales and customer service skills.
• Experience in relationship building.
• Ability to work towards KPIs and financial targets.
• Curiosity and eagerness to build knowledge.

Benefits

• Training and support provided.
• Opportunity to work remotely.
• Be part of a fast-growing international team.
• Engage in lifelong learning.