Student Advisor - Remote

Overview

The Student Advisor plays a crucial role in guiding students from enrollment to program completion, ensuring their success through various outreach methods and collaboration with university partners.

In Short

• Retain students from enrollment to completion.
• Conduct outreach via phone, email, and text.
• Collaborate with Enrollment Advisors for onboarding.
• Document student communications in CRM.
• Work with the Associate Director on retention goals.
• Confirm enrollment numbers at term close.
• Communicate with university faculty as needed.
• Provide timely escalations to management.

Requirements

• Bachelor's degree required.
• 1-2 years of related experience preferred.
• Experience in higher education is a plus.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize effectively.
• Strong attention to detail and record-keeping skills.
• Intermediate proficiency with Microsoft Office and CRM systems.

Benefits

• Flexible remote and hybrid work options.
• Competitive medical, vision, and dental insurance.
• Tuition reimbursement and professional development.
• 401(k) retirement contributions with matching.
• Paid leave policies for rest and recharge.
• Life and disability insurance coverage.
• Inclusive parental leave programs.