Student Enrolment Advisor - Remote

Overview

As a Student Enrolment Advisor, you'll be the first point of contact for professionals ready to transform their careers through education by providing timely and accurate advice.

In Short

• Connect with prospective students who have expressed interest in programs.
• Make outbound calls and handle inbound inquiries about programs and applications.
• Provide instant responses to student queries via live chat.
• Track student progress and manage the CRM.
• Participate in daily team check-ins to align on enrolment goals.
• Guide prospective students in choosing the right course for their career ambitions.
• Create personalized pathways using a consultative approach.
• Transform inquiries into successful enrolments while achieving targets.
• Work independently and adapt your approach as needed.
• Be part of a collaborative team focused on connection and growth.

Requirements

• Proven experience in customer service or sales roles.
• Strong relationship-building abilities.
• Track record of meeting KPIs or targets.
• Attention to detail and accurate customer data maintenance.
• Ability to thrive in a fast-paced environment.
• Exposure to higher education is advantageous.

Benefits

• Flexible work arrangements: remote, office, or hybrid.
• Competitive salary and commission package.
• Clear career progression paths in a growing EdTech company.
• Full remote work setup including internet allowance.
• Paid mental health days and comprehensive support tools.
• Access to internal training and discounted Master’s degrees.