Customer Success Manager - Remote

Overview

As a Customer Success Manager at UiPath, you'll be the driving force behind our customers' success in their AI-powered transformation journeys, ensuring they achieve their desired outcomes and maximize the value of our automation solutions.

In Short

• Develop and own comprehensive value delivery plans aligned with customers' stated objectives.
• Serve as the primary point of contact for clients, building strong relationships.
• Lead cross-functional teams for successful implementation of automation solutions.
• Advise customers on best practices for delivering and realizing value.
• Cultivate and maintain strategic relationships with key clients.
• Collaborate with internal teams for a customer-centric approach.
• Stay current with industry trends and contribute to thought leadership.

Requirements

• 5+ years in customer success or consulting roles.
• Experience with professional services and support.
• Strong background in a high-growth technology company, preferably in SaaS or RPA.
• Excellent communication and interpersonal skills.
• Data-driven mindset for informed decision-making.

Benefits

• Flexible work arrangements.
• Diverse and inclusive workplace.
• Equal opportunities for all candidates.
• Reasonable accommodations for candidates on request.