Clinical Applications Specialist - Remote

Overview

The Clinical Applications Specialist at Alcon is responsible for training customers on the effective use of Alcon products, ensuring optimal patient outcomes through operational excellence and compliance with regulatory standards.

In Short

• Train operating room staff on Alcon products.
• Provide on-site and remote clinical support.
• Implement equipment and software upgrades at clinical sites.
• Respond to customer inquiries per standard operating procedures.
• Attend and support medical events and demonstrations.
• Collaborate with Field Service Engineers and Sales Representatives.
• Document site visits within 48 hours.
• Report and address adverse events and device deficiencies.
• Achieve required clinical certifications.
• Promote continuous process improvement and operational excellence.

Requirements

• Bachelor’s Degree or equivalent experience.
• 2 years of relevant experience.
• Fluency in English.
• JCAHPO certification required.
• Experience in an ophthalmic environment.
• Willingness to travel (85%).

Benefits

• Inclusive work environment.
• Opportunities for career growth.
• Commitment to compliance and quality standards.