Remote Otter LogoRemoteOtter

Clinical Application Specialist - Remote

Posted 3 days ago
Customer Service
Full Time
France

Overview

The Clinical Application Specialist is responsible for training clients on clinical applications and providing clinical support for implementation across various patient groups and products.

In Short

  • Train clients on clinical applications.
  • Provide clinical support for implementations.
  • Develop and manage client-specific account strategies.
  • Collaborate with sector managers for clinical evaluations.
  • Acquire product expertise and stay updated on non-invasive medical devices.
  • Establish and manage educational partnerships with key opinion leaders.
  • Organize and conduct educational events both in-person and online.
  • Host client site visits at reference sites.
  • Provide first-line support and troubleshoot product issues on-site.
  • Document complaints according to quality management procedures.

Requirements

  • Experience in clinical application support.
  • Strong communication skills.
  • Ability to develop client strategies.
  • Knowledge of medical devices.
  • Experience in organizing educational events.
  • Problem-solving skills.
  • Ability to work collaboratively with teams.
  • Attention to detail in documentation.
  • Willingness to travel for client visits.
  • Understanding of quality management systems.

Benefits

  • Opportunity to work with innovative medical technologies.
  • Professional development and training opportunities.
  • Collaborative work environment.
  • Engagement with key opinion leaders in the field.
  • Participation in industry events and exhibitions.
Sentec logo

Sentec

Sentec is a dynamic company based in the San Francisco area, specializing in clinical education and support for healthcare professionals. The organization focuses on enhancing customer experience and driving revenue growth through comprehensive training and education on its innovative products. With a commitment to collaboration, Sentec works closely with sales and marketing teams to ensure that both new and existing users receive the necessary knowledge and skills to effectively utilize their technology. The company values the importance of hands-on training and aims to articulate the clinical and economic benefits of its offerings to care providers.

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