Director of Solutions Engineering - Remote

Overview

This leadership role directs the pre-sales and technical solutions function for the organization’s Education Technology (EdTech) products and services, aiming to support revenue growth, customer success, and product innovation across K–12, Higher Education, and Strategic/Professional Education markets.

In Short

• Lead and mentor a team of Solutions Engineers.
• Partner with Sales for technical support on strategic opportunities.
• Develop value-based solutions for education customers.
• Collaborate with Product teams to influence product roadmap.
• Track departmental metrics for performance improvement.
• Manage customer engagements and technical presentations.
• Ensure seamless handoffs from pre-sales to implementation.
• Implement best practices for technical evaluations and solution design.
• Oversee demo environments and solution architectures.
• Drive operational excellence within the Solutions Engineering team.

Requirements

• 6–12+ years in Solutions Engineering or related fields.
• 2–5+ years of leadership or management experience.
• Strong understanding of EdTech ecosystem technologies.
• Exceptional communication and presentation skills.
• Demonstrated strategic mindset connecting technical solutions to business objectives.

Benefits

• Remote-first culture with flexible work arrangements.
• Health care coverage and wellness programs.
• Generous paid time off and self-care days.
• Education reimbursement and charitable contribution match.
• Retirement plan with match/contribution.