Collections / Cash Apps Specialist - Remote

Overview

The Collections / Cash Apps Specialist at Turnitin is responsible for managing cash collections from customers, ensuring timely payments while maintaining positive relationships.

In Short

• Manage a high-volume multi-currency ledger.
• Develop and maintain customer relationships.
• Handle queries and liaise with departments for resolutions.
• Assist with cash allocation and identification of payments.
• Process final notices and manage non-payments.
• Ensure adherence to document processes and approvals.
• Enable the business to meet cash collection targets.
• Work within UK time zone hours.

Requirements

• 3+ years of experience in cash collecting.
• Strong Excel skills and experience with accounting systems.
• Effective communication with technical and non-technical colleagues.
• Strong interpersonal and relationship-building skills.
• Organizational skills with the ability to manage multiple tasks.
• Self-starter and proactive thinker.
• Credit risk experience is desirable.
• Experience with a legal ledger is a plus.

Benefits

• Remote first culture.
• Health care coverage.
• Education reimbursement.
• Competitive paid time off.
• Self-care days and national holidays.
• Paid volunteer time and charitable contribution match.
• Wellness or home office reimbursement.
• Parental leave and retirement plan.