ServiceNow Technical Consultant - Remote

Overview

TTEC Digital seeks a ServiceNow Technical Consultant to join our growing ServiceNow practice area. This is a 100% remote opportunity where you will be responsible for the successful design, implementation, and ongoing support of ServiceNow solutions that meet our clients' business needs.

In Short

• Analyze and translate business requirements into technical specifications and robust ServiceNow solutions.
• Design, configure, develop, and implement ServiceNow applications and modules.
• Customize ServiceNow applications to meet specific business needs.
• Integrate ServiceNow with other enterprise systems and third-party applications.
• Lead and manage ServiceNow implementation projects.
• Provide project status updates and manage project risks.
• Collaborate with clients to gather requirements and provide technical consulting.
• Offer ongoing support and troubleshooting for ServiceNow applications.
• Create and maintain comprehensive technical documentation.
• Minimum of 3-5 years of experience working with the ServiceNow platform.

Requirements

• Proven experience in designing, developing, and implementing ServiceNow solutions.
• Proficiency in JavaScript, HTML, CSS, and other web development technologies.
• Strong understanding of ServiceNow architecture and data model.
• Experience with ServiceNow integration methods, including REST and SOAP APIs.
• Knowledge of ITIL processes and best practices.
• Bachelor’s degree in computer science, Information Technology, or a related field.
• ServiceNow Certified System Administrator (CSA) is required.
• Additional certifications such as ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Developer (CAD) are highly desirable.

Benefits

• Remote work flexibility.
• Opportunity to work with a growing team.
• Engagement in diverse projects.
• Professional development opportunities.
• Supportive work culture.