DESBY is a forward-thinking organization specializing in delivering cutting-edge ServiceNow solutions to drive digital transformation and operational excellence for businesses across various industries. As we continue to grow, we're seeking a skilled ServiceNow Technical Consultant to lead the technical design and implementation of ServiceNow solutions for our clients.

In Short

Collaborate with project teams to understand client requirements and translate them into technical specifications.
Design, develop, and customize ServiceNow applications and functionalities to meet business requirements.
Implement integration solutions between ServiceNow and other business systems.
Conduct system configurations and customizations to enhance the ServiceNow platform's capabilities.
Provide expert advice on ServiceNow best practices, design principles, and implementation strategies.
Troubleshoot and resolve complex technical issues within the ServiceNow environment.
Lead technical aspects of project delivery, including coding, script writing, and process automation.
Conduct training and knowledge transfer sessions for clients and internal teams.
Ensure solutions are scalable, secure, and maintainable, adhering to enterprise architecture standards.
Stay updated with the latest ServiceNow features, updates, and best practices.

Requirements

Bachelor’s degree in computer science, Information Technology, or related field; or 4+ years of related work experience.
3+ years’ experience in ServiceNow development and consulting.
Proven experience as a ServiceNow Technical Consultant, Developer, or similar role.
Certification in ServiceNow System Administration, Application Development, or Implementation Specialist is highly desirable.
Strong proficiency in JavaScript and familiarity with web technologies (HTML, CSS, REST, SOAP).
Experience with ServiceNow modules such as ITSM, ITOM, ITBM, and custom application development.
Demonstrated ability to design and implement complex integrations.

Benefits

Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members.