ServiceNow Technical Consultant - Remote

Overview

DESBY is a forward-thinking organization specializing in delivering cutting-edge ServiceNow solutions to drive digital transformation and operational excellence for businesses across various industries. As we continue to grow, we're seeking a skilled ServiceNow Technical Consultant to lead the technical design and implementation of ServiceNow solutions for our clients.

In Short

• Collaborate with project teams to understand client requirements and translate them into technical specifications.
• Design, develop, and customize ServiceNow applications and functionalities to meet business requirements.
• Implement integration solutions between ServiceNow and other business systems.
• Conduct system configurations and customizations to enhance the ServiceNow platform's capabilities.
• Provide expert advice on ServiceNow best practices, design principles, and implementation strategies.
• Troubleshoot and resolve complex technical issues within the ServiceNow environment.
• Lead technical aspects of project delivery, including coding, script writing, and process automation.
• Conduct training and knowledge transfer sessions for clients and internal teams.
• Ensure solutions are scalable, secure, and maintainable, adhering to enterprise architecture standards.
• Stay updated with the latest ServiceNow features, updates, and best practices.

Requirements

• Bachelor’s degree in computer science, Information Technology, or related field; or 4+ years of related work experience.
• 3+ years’ experience in ServiceNow development and consulting.
• Proven experience as a ServiceNow Technical Consultant, Developer, or similar role.
• Certification in ServiceNow System Administration, Application Development, or Implementation Specialist is highly desirable.
• Strong proficiency in JavaScript and familiarity with web technologies (HTML, CSS, REST, SOAP).
• Experience with ServiceNow modules such as ITSM, ITOM, ITBM, and custom application development.
• Demonstrated ability to design and implement complex integrations.

Benefits

• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members.