Live Operations Specialist - Remote

Overview

Traba is a technology company that is revolutionizing the staffing industry through a marketplace that connects light industrial businesses with reliable talent while providing workers with flexible opportunities. We are looking for a motivated Business Operations Specialist to ensure our daily operations run smoothly.

In Short

• Monitor daily operations and ensure shifts are executed flawlessly.
• Coordinate with Territory Operations Manager to meet customer needs.
• Provide a positive experience for workers on our platform.
• Resolve support issues for workers in a timely manner.
• Communicate effectively with workers to meet client requirements.
• Ensure accurate clocking in and out of workers.
• Identify opportunities for process improvement.
• Support worker-vetting initiatives as needed.
• Help build and improve standard operating procedures.
• Learn and master multiple internal systems.

Requirements

• 2+ years of experience in track & trace or logistics coordination.
• Ability to balance multiple tasks and work under pressure.
• Strong work ethic and ownership mentality.
• Customer management and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Attention to detail with swift execution.
• Ability to thrive in a fast-paced environment.
• Excellent organization and prioritization skills.

Benefits

• Competitive pay with growth opportunities.
• Work with a highly competent team.
• Flexible rotating shifts, including weekends.
• Independent contractor compensation with tax responsibilities.