Remote Otter LogoRemoteOtter

Operations Specialist - Remote

Posted 5 days ago
Customer Service
Full Time
Worldwide

Overview

The Operations Specialist is responsible for conducting accurate individual verification of the details provided by the candidate with the respective source in a timely manner within the agreed Service Level Agreement. This role includes updating the system on the status of the verifications conducted and ensuring all necessary documents are uploaded.

In Short

  • Initiate checks in the GCM pool within 24-48 hours from check order date.
  • Complete verification requirements and update checks in a timely manner.
  • Maintain good relationships with Human Resource and Professional Points of Contact.
  • Ensure integrity in updating verification checks.
  • Handle confidential information with care.
  • Diligently chase candidates for required information.
  • Complete Candidate Data Entry process for newly ordered cases.
  • Update contact cards with gathered information during verification.

Requirements

  • Computer literate with basic computer skills.
  • Above average written and verbal communication skills.
  • Good interpersonal skills.
  • High attention to detail.
  • Logical reasoning skills.
  • Ability to work flexible hours.
  • Open to senior high school graduates with experience.
  • 100% remote work setup.
  • Open to any shift.

Benefits

  • Remote work opportunity.
  • Flexible working hours.
  • Equal opportunity employer.
First Advantage logo

First Advantage

First Advantage is a global leader in background screening and identity verification solutions, dedicated to helping organizations make informed hiring decisions. The company focuses on providing innovative services that enhance client satisfaction and improve business operations. With a commitment to diversity and equal opportunity, First Advantage values its employees and clients, ensuring that its workforce reflects the changing demographics of the global market.

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