Student Success Manager - Remote

Overview

The Tomorrow Education Group (TEG) is home to young, dynamic educational companies that guide individuals on their path to future-relevant careers in technology, digitalization, pedagogy, health management, and renewable energies.

In Short

• Act as the main contact person for participants throughout their training period.
• Support participants with organizational and administrative concerns.
• Coordinate course planning and execution processes.
• Ensure communication between students, internal teams, and external partners.
• Assist in onboarding and offboarding processes.
• Handle various administrative tasks and support participants with IT issues.
• Maintain regular communication to monitor learning progress and satisfaction.
• Contribute to a successful study experience for students.

Requirements

• Completed commercial training or first experience in customer service, reception, or team assistance.
• Experience in a remote-first startup or similar dynamic company.
• Familiarity with digital tools like Slack, G-Suite, etc.
• Strong organizational skills and ability to maintain oversight in challenging situations.
• Excellent communication and service orientation.
• Precise, structured, and responsible working style.
• Ability to contribute in cross-functional project groups.

Benefits

• Fair salary comprising fixed and variable components.
• Flexibility with remote work and the option to work from the EU for up to 3 months.
• High-quality technical equipment for smooth working.
• Regular online and offline team events.
• Access to fitness, yoga, and wellness through EGYM Wellpass membership.
• Bike leasing options for personal use.
• Opportunities for further training and education.
• A diverse and open-minded team.